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Allfond working time: 9:00-18:00 , all email will be replied within 24 hour.
Star after Sale Service:
Your questions
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Our service
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You must do
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1. Worry about the after-sale service
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Our machine has one year warranty, during the first 3 months, if happen non-human-caused broken, we can ship the spare part to you.
in the other 9 months, we just charge a little cost for spare parts.
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But our machine and you can present our Performa invoice
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2. Damage caused by the international transportation
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Free on maintenance and changed spare part
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This is suitable for the delivery by our company (if you arrange the delivery by yourself, it is not including, you should inform us with 3 days after receiving), and you must send the broken parts or machine back to us
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3. the damage is caused by man
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In 2 years, we give free maintenance and repairing; only charge the cost of damaged parts.
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Send the broken parts or machine back to us.
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